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Knowledge base
Shipping and Returns (4)
Domestic Shipping Policy (6)
Intro
General Shipping Information (January - October)
APO or FPO Addresses
View all 6
Canadian Shipping Policy (8)
Intro
General Shipping Information
What are My Shipping Options & Time Frames?
View all 8
Return Policy (11)
Can I Cancel My Order?
Can I Return My Order?
Do I Have to Pay for Return Shipping?
View all 11
International Shipping Policy (1)
Intro
Frequently Asked Questions (FAQ) (4)
Payments and Returns (2)
What are My Payment Options?
When Should I Expect a Refund on My Returned Order?
Shipping (4)
Will I Be Notified When My Order Ships?
Do You Ship Overnight (NDA)?
Do You Ship to Canada?
View all 4
Common Issues (3)
Why Does My Wreath Appear Small?
Why is There a Section of Lights Out on My Strand of Lights?
The Flocking is Coming Off My Flocked Tree, Wreath, or Garland. Is it Defective?
Other (4)
How Do I Learn About Discounts, Deals, and Sales
Do You Offer Wholesale Pricing?
Why is the Same Item Listed Twice at Two Different Prices?
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