Common Issues

Why Does My Wreath Appear Small?
Wreaths are shipped in a tightly bound and packed state that makes them appear smaller than they actually are. The wreaths need to be shaped, expanded, and fluffed out to reach their full measured...
Tue, 1 Jun, 2021 at 3:46 PM
Why is There a Section of Lights Out on My Strand of Lights?
Gone are the days where if a bulb has burned out, your entire light set will be out. However sometimes a section of your Christmas lights may burn out. It is a very easy problem to solve. If your...
Tue, 1 Jun, 2021 at 3:46 PM
The Flocking is Coming Off My Flocked Tree, Wreath, or Garland. Is it Defective?
A flocked tree is covered with a sprayed-on, fibrous material to imitate snow. The material is clearly visible, coating the tips and branches of the tree, and covering it with the artificial snow....
Tue, 1 Jun, 2021 at 3:46 PM