Most packages are shipped from our Cheektowaga, N.Y. warehouse, where they are processed and ship within approximately two business days of the order being placed. Delivery time may be delayed based on: how the product is shipped, if the product is back-ordered, if the order is placed during the holiday season (November-December), or extreme weather conditions.

We cannot guarantee an exact date of delivery for ground shipments. Express shipments are guaranteed, barring any uncontrollable acts of God.

We ship via UPS, UPS SurePost, USPS First-Class Mail, and USPS Priority Mail.

Large items are shipped via freight truck. You will be emailed tracking and carrier information upon shipment.

We offer FREE GROUND SHIPPING on all Christmas Central orders over $77 to the contiguous USA. Orders under $77 will be charged a $5 flat rate to the contiguous USA. The shipping promotion cannot be combined with any other codes or promotions. We do offer express shipping options. The free shipping promotion does not apply to express services.

Business days are Monday through Friday, end at 12 a.m. EST, and exclude all federal U.S. holidays.