General Shipping Information

Modified on Tue, 01 Jun 2021 at 03:23 PM

We have partnered with UPS to allow our customers worldwide to place orders and have them shipped with all duties, taxes, and fees paid for. We only ship using UPS Worldwide Express.

International orders containing items that are not stored at our main warehouse must be shipped to our Cheektowaga headquarters first, where the appropriate customs paperwork will be completed, prior to those orders being shipped over the border.

Express orders ship the following business day after we process your payment. If an express order needs to be sent to our main headquarters for customs paperwork, it will ship to Cheektowaga with express shipping, prior to being shipped over the border. Delivery time may be delayed based on how the product is shipped, if the product is back-ordered, or extreme weather conditions.

We cannot guarantee an exact date of delivery for ground shipments. Express shipments are guaranteed barring any uncontrollable acts of God.

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